Question 1

+ Is the shipping really FREE?

Accepted Answer

Yes, it is!

Question 2

+ Do you ship worldwide?

Accepted Answer

Yes to all the corners of the world.

Question 3

+ Do you provide a tracking number?

Accepted Answer

Yes!
All the items are shipped with the registered mail as well as being insured in the case of loss.

Question 4

+ How long does it take to ship and receive an item?

Accepted Answer

Most of our items are shipped next working day. Usually, it takes between 1-2 weeks to receive your purchase, depending of your destination.

Question 5

+ Can I reserve one or more items for some time?

Accepted Answer

The items can not be reserved unfortunately.

Question 6

+ Can I pay for an item in instalments?

Accepted Answer

Unfortunately not.

Question 7

+ Are your items authentic?

Accepted Answer

Yes, they are. I sell genuine and rare antique items that I have acquired from trustworthy and reputable sources. I have a masters degree in Art History and I use my expertise and experience when obtaining the items for my shop.

Question 8

+ What is the condition of your items?

Accepted Answer

I describe and photograph the items to the best of my abilities. However please note that these are extremely rare and unique antique treasures, most of which are a few decades or centuries old and have been used previously. So there would always be a few signs of ageing which is understandable when purchasing antiques. In my opinion this only brings forward their true ancient beauty and splendour today.

Question 9

+ Will I pay any customs and import taxes?

Accepted Answer

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Question 10

+ Can I return my purchase?

Accepted Answer

I gladly accept returns.
Please contact me about it within 7days of delivery
Please dispatch items back within: 10 days of delivery
 
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
 
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

FAQ

Frequently asked questions